Welcome to Excellence in Window Cleaning's FAQ page! We understand that choosing a window cleaning service can raise a lot of questions. That's why we've compiled this comprehensive list of frequently asked questions to provide you with all the information you need to make an informed decision. Whether you're curious about our services, pricing, or scheduling, you'll find the answers here. If you don't see your question listed, feel free to reach out to our friendly team for further assistance. We're here to ensure your windows shine with excellence!
We recommend cleaning your windows at least twice a year for optimal results. However, factors such as your location, weather conditions, and personal preferences may influence the frequency.
Do you clean both the inside and outside of windows?
Yes, our window cleaning services include both interior and exterior cleaning, ensuring a thorough and comprehensive shine.
What additional services do you offer besides window cleaning?
In addition to window cleaning, we offer solar panel cleaning, gutter cleaning, and power washing for a complete property maintenance solution
How do you clean solar panels, and why is it important?
We use specialized techniques to clean solar panels, removing dust and debris. Clean solar panels maximize energy efficiency, contributing to cost savings and environmental sustainability.
Why is gutter cleaning important for my property?
Gutter cleaning is crucial for preventing water damage. Clean gutters ensure proper water flow, preventing issues like roof damage and basement flooding.
What is the process of power washing, and how does it benefit my property?
Power washing uses high-pressure water to clean surfaces like driveways and walls. It removes dirt, mold, and stains, rejuvenating surfaces and enhancing overall curb appeal.
How soon can I schedule a service?
We understand the urgency of property maintenance needs. We can provide same-day or next-day service, accommodating your schedule promptly to meet your needs.
Is your pricing competitive?
Yes, our pricing is competitive and follows industry standards. We prioritize exceptional service to ensure your satisfaction with every service we provide.
Do you serve areas outside of Southern California?
No, our services are currently limited to San Diego County, Riverside County, and Orange County in Southern California.
What sets you apart from other window cleaning services?
We bring over 30 years of experience, a complete suite of property maintenance services, a large service area, next-day service options, and a commitment to service excellence that exceeds expectations.
Can you accommodate special events or time-sensitive needs?
Yes, we understand that special events and time-sensitive needs may arise. Contact us, and we will do our best to accommodate your schedule.
Are your cleaning products safe for the environment and pets?
Yes, we use environmentally friendly cleaning products that are safe for both the environment and pets.
How do I prepare for a window cleaning service?
Clearing clutter from around windows, removing fragile items, and unlocking windows are helpful preparations. Our team will guide you through any additional specifics before the service.
What do I do if I need a service not listed on your website?
Feel free to contact us with your specific needs. While our core services are listed, we are flexible and may be able to accommodate additional requests.
How do I pay for your services?
We accept various payment methods, including cash, check, Venmo, Paypal, Zelle and credit card.